seeQer; The Single Platform for Patient Access, Developed to Meet Laboratory Needs
About the Case
A careviso laboratory customer needed a fully customized platform to handle the nuances and complexities of patient access to diagnostic testing in Q3, 2022.
careviso’s seeQer platform was optimized for the laboratory customer, resulting in increased revenue, streamlined workflows, and reduced friction between the lab and providers.
seeQer quickly and accurately reveals the following information:
- Benefits: cases are sent to careviso by Lab to verify patient health insurance benefits
- Pricing and Coverage: seeQer runs through multiple databases to determine cost, patient responsibility, and if a PA is required
- Prior Authorization: seeQer automatically sends the PA to the operations team to process if required
Together we simplify and streamline: careviso’s single, complete platform simplifies the process for patient access in real-time.
Results
Reduced friction between lab and providers
seeQer’s accurate, real-time estimates allowed quicker visibility for expected revenue, streamlined internal workflows for cost estimates, and ran eligibility on patients prior to PA submission, identifying inaccurate patient information earlier.
Eliminated guess work of PAs
seeQer uncovered 32% more PAs requirements which increased revenue by 35%. seeQer also provides the specific payor medical policy for the laboratory to easily reference.
Clinic Progress
Our provider network grew by 9,000 providers, allowing the lab to collect an estimated $4.7M in physician directed PA revenue
Exceptional return on investment
Lab Q3 expected revenue= $11M. ROI= 4234%
80% of all OBGYNs are already enrolled in careviso
76% enrollment success rate of our team
The careviso Difference
Over the course of 3 months, careviso created and deployed 6 customization improvements to the seeQer platform.
These customizations were built based on feedback from the laboratory customer, allowing careviso to gain greater insight of industry needs.
Today, seeQer is a fully-equipped, front-end platform, ready to seamlessly automate laboratory workflows and answer PA requirement and cost questions.
Experience
- Our engineering and leadership team have created an advanced system for patient access that is unique.
- careviso implements top security standards to meet customer satisfaction and compliance regulations.
- We partner with most of the nation’s major labs.
The time for a simple, clear, and approachable path forward in healthcare is now. It is our mission to ensure patients get access to the healthcare they need, when they need it, and at the right cost.
